Shipping
We ship from Austria via delivery service DPD or Austrian Post. Orders are dispatched within 3-5 working days of placing the order. Once shipped, it may take up to 10 working days to arrive, depending on your location.
Currently we deliver to EU countries only, including Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
For orders outside the EU, please contact us via email: contact@mosaicfragrances.com.
Delivery times will vary depending on your location and the time of year.
For orders from Austria:
Free standard shipping for orders over 50€
5€ flat rate for orders under 50€
Shipping times: 2-5 days
For orders from rest of the EU:
Free standard shipping for orders over 100€
10€ flat rate for orders under 100€
Shipping times: 5-10 days
The shipping costs will be added to the selection in your cart. Once we receive your order, we will email your order number to you. Please quote this order number in all correspondence. A tracking number will be sent to you with another email once your order has been dispatched. Please note that it can take up to 24h to be updated within the carrier’s system.
For shipping to EU countries no import charges are applied.